Regaining professionalism
As nurses have taken on too many extra duties, they have become “spinning tops,” bouncing frantically from task to task. In fact, they only spend about 30% of their time actually performing their nursing duties. The rest of their time is spent in various administrative duties, including keeping records (24.25%), making preparations (12.68%), and handling transitions between shifts (8.42%).
Lu explains that even when the next shift arrives, nurses from the earlier shift have to stay for a quite while to fill out various forms that will later be used by evaluators to authenticate infection controls, mother-baby friendliness, the quality of emergency and critical care, cancer controls and so forth. The whole process needs to be reconsidered and streamlined so nurses don’t waste so much of their precious time on record keeping and paperwork.
Some hospitals even ask nurses to share responsibility for equipment upkeep and repairs, cleaning, and making beds.
How do you go about ensuring that nurses do only the professional work for which they were trained? NTUH’s Huang suggests that there are suitable foreign models.
Take the United States, which has three levels of nurses: registered nurses, licensed practical nurses, and certified nursing assistants. Each designation has its own responsibilities. In Taiwan, on the other hand, there is the single catchall designation of nurse. Taiwan should be moving toward mixing and matching nurses of different levels of certification, allowing caregivers or nurse’s aides to help patients with the tasks of daily living, so that registered nurses can return to focusing on nursing.
Please come back
The Council of Labor Affairs has announced that beginning in 2014 units such as operating rooms, emergency rooms, intensive care rooms and delivery rooms must allow their medical personnel to work regular hours. But will those institutions be able to resolve their shortage of nurses by that time? That remains to be seen.
Lu points out that by the end of this year the DOH’s Bureau of Medical Affairs will designate three reasonable nurse-patient ratios. “We don’t dare ask to start out like Japan at 1:7, but that’s our ultimate goal.”
“Improving labor conditions is the most effective solution,” says Lu. After the Australian state of Victoria mandated minimum nurse-patient ratios for each of the three shifts, nursing school enrollment increased by 25%, and within one or two years several thousand nurses returned to the profession.
In 2004 California implemented safe nurse-patient ratios of 1:4–5 for day shifts and 1:6–7 for night shifts. The move brought more than 30,000 nurses back to the profession and greatly aided recruitment.
Foreign examples demonstrate that the nursing shortage is not an unresolvable problem. So long as they are offered reasonable compensation and the respect they deserve, nurses—those embodiments of pure and warm caregiving—will remain caring for the ill.