Picking yourself up after a fall
Deeply in debt just a few days after becoming his own boss, he suffered through a year of mostly sleepless nights. He kept the shop’s costs down by declining to hire any staff, instead taking turns with his wife minding the store.
The debt also prevented him from availing himself of the four-month revolving credit line used by most booksellers. But there was an upside to being compelled to operate on a cash basis: he was able to buy stock at a 5–10% discount and pass those savings on to customers, earning the shop a reputation as an inexpensive place to buy books.
Li paid off what he owed bit by bit, chipping away at the debt every month for three years until it was finally gone. In the process, he earned the publishing industry’s respect and turned Zhengda into a profitable business. The experience informed the first of “Li’s axioms”: “If you’re going to fail at something, do it before the age of 45, while you still have the strength to get back on your feet.”
Born in a rural village, Li graduated from middle school and bid adieu to his Changhua home at the age of 16. He then made his way to Taipei, where he went to work bundling and delivering books for Li Ming Book Co.
With that, books became the center of his life. He soon began applying his business acumen to developing the outlines of his own entrepreneurial tale, that of bookshop owner.
But his very rough first foray into those waters and the massive debt it saddled him with has informed his approach to business ever since. He went on to become an exceptionally cautious businessman, one who carefully considers his every move.
Having succeeded in transforming Zhengda from a money loser into a cash cow, he became concerned that his campus location could be taken away from him any time. In an effort to address this concern and leverage the thin profits he was earning from bookselling, he used a downturn in real estate to acquire property.
Li bought a location in the bustling business district around National Taiwan Normal University (NTNU) in 1998, at a moment when the publishing industry was doing quite well. During this early heyday, Li’s three Taipei shops (NCCU, NTNU, and Nanjing West Road) together generated annual sales of NT$140 million.
In 2005, when the concession agreement for Li’s original NCCU location came up for renewal, the business environment was still reasonably favorable, and Li chose to leave the warm embrace of the campus in order to strike out elsewhere. But in less than three years, the rise of mobile devices fundamentally changed the focus of the reading public, and the NTNU store began flirting with losses resulting from a 15% plunge in its once stable revenues. The problem was that for all that books were everywhere you looked in the Greater Taipei area, readers were largely buying them online and competition among brick-and-mortar booksellers was becoming ferocious. With even Chongqing South Road’s famous “bookshop row” struggling with a lack of customers, Zhengda’s discount strategy ceased to be effective.
In an effort to stem the flow of red ink, Li sold the Nanjing West Road store in 2007, and then the NTNU store in 2010. The closure of the NTNU store hit booklovers particularly hard, and cost the shopping district a landmark that had been its only cultural outpost.
With their abundance of space and lovely wooden furnishings, bookstores have become part of Taiwan’s cultural landscape.