Sharing its prosperity
Business was slow when the hotel first opened, but its reputation grew as word spread via blogs and word of mouth.
As of the start of its second year in business, travelers on self-directed tours account for 70% of its business versus just 30% from tour groups.
Tai explains that the hotel has positioned itself to attract self-directed travelers with vision and that the focus on self-directed travelers offers greater stability. The management team hopes to make the hotel stay an enjoyable part of guests’ travel experience in its own right, thereby creating still more business opportunities.
In an effort to encourage travel to Chiayi, the hotel has also introduced programs aimed at bringing Chiayi natives living elsewhere back for a visit, and others oriented around eco-travel. It has also begun providing guests with walking maps showing the locations of restaurants selling shredded turkey over rice (a Chiayi specialty), and detailing points of interest such as the Arts Site of the Chiayi Railway Warehouse, independent bookshops, and koji pottery galleries.
Chiayi has more of a laid-back, small-town feel than Tainan, which has seen its popularity with tourists soar in recent years. Chiayi also boasts incredible scenery: it rises at the feet of the majestic Central Mountain Range and its bustling downtown is just a 10-minute drive from peaceful mountain forests.
The emergence of Hotel Day+ has caused the hospitality industry to stand up and take note of Chiayi. In early 2012, Pan Shi-yuen, chairman of the Pan Pacific group, told Tai he was interested in buying. Ultimately, the two reached an agreement whereby Pan would buy Hotel Day+ for NT$320 million, then lease it back to the Hotel Day+ Corporation, which would continue to operate it. Under the agreement, Pan would also donate all the income from the lease to charity.
The high ceilings (top) at Hotel Day+ recall the building’s previous incarnation as the Yimei Opera House.