Thinking inside the box
While Wang Xi Shi is the classic case of creating a brand name for a business that lacked one before, the aluminum cabinet brand FunCube has reaped great rewards from giving an old product a major facelift.
FunCube is a subsidiary of Hsinli Aluminum Company, an old-established manufacturing firm. Founded in the 1980s in Tainan City by Chen Gengnong, who started out as a technician, Hsinli was the first company in Taiwan to make furniture from lightweight aluminum tubing.
Before major international furniture brands like IKEA and B&Q entered Taiwan, Hsinli’s durable aluminum cabinets had the top market share. Virtually every kitchen in southern Taiwan had one. However, with the arrival of more stylish yet still affordable options, demand for Hsinli’s purely functional designs withered. Chen Gengnong had little choice but to diversify in order to keep revenues from falling. He opened a factory in Dongguan in mainland China to manufacture rollers, leaving his wife in charge back in Tainan.
Alas, while both aluminum cabinets and rollers are useful, they are not in the least “cool,” and Chen’s children had little interest in taking over the business. It was not until 2008 that his second daughter, Wendy, then studying in the US, gave him the nod and agreed to become the heir. But she set one major condition: She wanted to create a brand name of her own. “I used to disdain the things Dad made, they were so completely lacking in style,” says Wendy Chen.
By happenstance, it was a major typhoon that struck Taiwan in 2009 that really prompted Chen to move actively forward on the tasks of branding and design. When floodwaters invaded people’s homes, their wooden furniture got waterlogged, whereas aluminum cabinets just had to be wiped down and could be used again at once. Orders for Hsinli products suddenly boomed.
Chen’s first foray was the “Cabini” line. From among the various assemblies and frameworks that her father Chen Gengnong had invented in the past, she selected those products most suited to mass production. She also made them more hip, and defined the brand as “inexpensive, light, and durable,” looking to appeal mainly to young people.
Unexpectedly, despite all the effort put into product development, the market response was weak, and the line just didn’t sell. Wendy Chen began to ask herself whether something was awry with the brand.
After studying the matter repeatedly, Chen finally took a page out of IKEA’s playbook and discovered that the key to success for low-budget stylish furniture was its flexibility for mixing and matching. So she simplified the product line down to a single type of item: square or rectangular aluminum-frame cubes and boxes that can be cobbled into larger storage units like the organic growth of a beehive. As the firm likes to tell consumers, their product is light, fashionable, and “adapts to endless spatial possibilities.” Setting the price at NT$520 per unit, Chen also adopted a different brand name. Though rendered into English as FunCube, the Chinese name is literally “Hide-and-Seek Squares.” It is based on her memories of hiding in the aluminum cabinets when, as a child, she would play with her dad around the factory. This added a “storytelling” element, and a new brand that could lay claim to be being both up-to-date and historic was born.
Hoping to pioneer new sales avenues, Chen began to attend various trade shows and exhibitions. Observing consumers’ reactions to her products right there on the sales floor, she gained confidence. She was emboldened to begin renting sales space in the upscale Eslite Bookstore, and in March 2013 even set up counters in several Hola locations. The FunCube brand’s monthly revenues, initially around NT$100,000, have climbed rapidly.
“It’s amazing to think that the mobile aluminum-frame cabinet needed only a new branding overlay to bring an old industry back to life,” she says.
Most people consider baked goods, furniture, and textiles as “sunset industries” in Taiwan. But with effective repackaging and branding, they can live to see many a new dawn.