工業局滅蟲總動員

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1999 / 4月

文‧李光真



為了因應產業Y2K危機,經濟部在去年八月訂定了應變計畫,由工業局領銜掛帥,成立「Y2K服務團」,結合資策會、工研院與中衛中心等單位,大力推展對廠商的輔導工作。

由於時間倉促,加上企業的規模與意願、財力等問題,事實上要讓八萬二千多家製造業廠商「百分之百過關」的機率已渺茫。目前工業局是以「確保製造業產值百分之七怳迭v為目標,希望將Y2K對國家競爭力的傷害減至最低。

從核心開始

工業局製造業Y2K服務團辦公室主任戚難先指出,該團掌握的對象首先為原料產業及主力產業,含鋼鐵、石化、人纖、資訊半導體等,共計一百三怳G家,佔製造業總產值的百分之三怳迭C

「上游原料若出不來,中下游所有廠商都得跟著停產,連鎖效應太重要了,」戚難先解釋。

其次的重點是核心產業五百家,包括股票上市、上櫃及各產業的龍頭廠商等;最後再擴大範圍,掌握約五千多家重點廠商(年產值在一億元以上之中大型廠商)。

為了瞭解這些廠商的因應現況,去年工業局特別依產值排名,選定六百多家廠商,一家家去探訪,結果發現大多數廠商都已展開行動,不過其中的個別差異還是很大。從今年一月開始,各產業公會更開始緊急動員,作同業間「橫向」的合作;同時長期輔導建立中心──衛星工廠體系的中衛中心,也繼續加強上下游間的「縱向」連結,希望織起Y2K輔導網絡,儘速將預定範圍內的五千多家廠商納入其中。

整合戰力,大家一起來

根據工業局二月間針對五千多家重點廠商的調查,在近四千份回函中,約有百分之怳E表示自己沒有Y2K問題,百分之怳C仍在擬定計畫中,其餘的則已分別進入清查、修改 、修改後的測試階段,表示已完成Y2K因應的比例,則是百分之九。

由於離西元二千年還有一段時日,完成因應的廠商比例不高可以諒解,然而自認無Y2K問題和仍在擬定計畫中的比例合計高達百分之三怳說A卻不免教人憂心。

「連家庭用的個人電腦都可能當機,年產值上億元的企業卻說自己沒有這方面的問題,你能相信嗎?」一位服務團成員質疑。目前服務團已針對這部份展開稽核與確認工作,希望把握最後的衝刺時程,力保廠商安全上壘。

重點廠商外,為了避免「大小眼」,使資源最缺乏的中小企業得不到幫助,因此服務團還成立「專家人才庫」,替業者提供免費的網路、電話及傳真諮詢,各公會也密集舉辦演講宣導,同時還錄製多卷錄影帶,一個步驟一個步驟地教廠商如何進行抓蟲工作,減少廠商的摸索及拖延。

因應Y2K,資訊系統的修改、升級,再加上工廠設備的汰換,結算下來可能是一大筆錢,例如裕隆汽車光是二怳G個電腦系統就花費了三億元。為了讓企業主不會太心疼,目前Y2K的因應支出可以適用租稅獎勵條例中的「研發投資抵減」,大大減輕了業者的負擔,此外經濟部還提供利率僅百分之二左右的優惠融資,希望進一步提高業者迎戰Y2K的意願。

當然,有獎勵也要有「壓力」,目前廠商不管要向政府申請任何行政輔導或認證,包括申請上市、上櫃、外勞、申請中小企業研發案、申請中衛體系輔導……等,都要先呈報Y2K進度,作為審核條件之一。此外,證期會已經「放話」,要求上市上櫃公司將其進度按月申報,並公開讓投資人瞭解。如果進度延遲,有導致明年營運停擺危機者,也不排除處以「下市」的處分。

「只要有決心向Y2K挑戰的企業,都歡迎加入戰場,共同作戰!」戚難先如是說。

工業局Y2K專家人才庫

(1)網路諮詢

 http://www.y2kmfg.gov.tw

 *測試軟體下載

(2)電話諮詢

 (02)2754-1255 ext.2282∼2287

 (02)2703-4715(專線)

相關文章

近期文章

EN

Leaders in the Bug Battle

Laura Li /photos courtesy of Pu Hua-chih /tr. by Robert Taylor


To respond to the potential Y2K crisis in industry, in August of last year the Ministry of Economic Affairs (MOEA) instructed the Industrial Development Bureau (IDB) to set up a "service team," bringing together the Institute for Information Industry, the Industrial Technology Research Institute, the Corporate Synergy Development Center and other organizations, to mount a concerted effort to assist manufacturing industry in tackling the millennium bug.

Because time is so short, and in view of enterprises' differing scales of operation, levels of willingness to cooperate and financial resources, the prospects for getting all of Taiwan's more than 82,000 manufacturing firms through Y2K without problems already look bleak. The target which the IDB is currently setting itself is to "assure 75% by value of industrial production," to try to minimize the millennium bug's impact on national competitiveness.

Starting from the core

David Chi, director of the IDB's Y2K office, says the team initially focused its efforts on 132 raw materials producers and other major companies-in sectors such as iron and steel, petrochemicals, man-made fibers, information technology and semiconductors-which account for 35% by value of Taiwan's industrial output.

"If supplies of raw materials dry up, this will shut down all the downstream processors. This knock-on effect is very important," explains Chi.

Their next main target was 500 core industry firms including listed companies and leading firms in various industries; in the third phase they expanded their focus further to a total of 5000-plus key companies (medium and large companies with an annual output value over NT$100 million).

In order to understand these companies' present level of response, last year the IDB individually visited over 600 firms in order of their production value. They discovered that the vast majority were already taking action, but that they still differed greatly in their attitudes towards the problem.

Since January this year, industry associations in various sectors have begun to urgently mobilize companies to engage in "horizontal" cooperation; at the same time, the Corporate Synergy Development Center, which gives firms long-term guidance on setting up core-periphery relationships with their suppliers-has continued to reinforce the "vertical" links between upstream and downstream processors, with the aim of building a Y2K assistance network into which it hopes to rapidly integrate the 5,000-plus firms targeted by the service team.

A concerted campaign

According to a mid-January survey by the IDB of its 5,000 key manufacturers, out of nearly 4,000 companies which replied some 18% stated they had no Y2K problem; 20% were still drafting plans; and the remainder were investigating the problem, were making modifications, were testing modifications already made, or-in 7% of cases-said they had already completed their response.

Since there is still some time left before the start of the year 2000, it is understandable that only a small number of companies have so far completed their preparations for Y2K. What is more worrying is the fact that as many as 38% of firms do not believe they have a problem, or are only at the planning stage.

"Even people's home computers may crash, so when a company with an annual output worth over NT$100 million thinks it has no problems on this score, can it be believed?" asks a member of the service team. Currently the team is conducting audits and confirmation work with these companies in the hope of using the remaining time for a last-ditch effort to get them adequately prepared.

As well as focusing on key companies, the service team has set up a "panel of experts" which can provide companies with free advice online, by telephone or by fax, in order to avoid denying help to small and medium enterprises (SMEs), which have the least resources of their own. Industry associations are also actively organizing presentations to give guidance to companies, and have recorded many videos to teach firms step by step how to eliminate the millennium bug. In this way they hope to reduce the amount of time wasted by companies having get to grips with the problem on their own.

The total cost of responding to Y2K by modifying and upgrading information systems and replacing factory equipment may turn out to be very high. For instance, Yulon Motor Company has spent NT$300 million on its 22 computer systems alone. To soften the blow for companies, expenditure on combating the millennium bug threat can now be written off as "research and development investment" under the fiscal incentives regulations, thus greatly reducing the burden. To further encourage companies to tackle Y2K, the MOEA also provides low-interest loans at rates of only about 2%.

Of course, as well as carrots there also have to be sticks. Today when companies apply for any government assistance or accreditation, such applications for shares to be listed on the stock exchange or traded over the counter (OTC), to import foreign labor, for SMEs to receive assistance with R&D projects, or for guidance in setting up core-periphery operations, they have to report on their progress in responding to Y2K as one of the conditions for approval. The Securities and Exchange Commission is also doing its bit by requiring listed and OTC-traded companies to report monthly on their Y2K progress and to make this information publicly available for the benefit of investors. The commission does not rule out punishing companies whose slow response puts them at risk of disruption to their operations next year by suspending trading in their shares.

The government has introduced this system of incentives and sanctions because it has to do all it can to lead industry in winning this war. "We welcome any enterprise which has the determination to face the Y2K challenge to join us on the battlefield!" says David Chi.

The IDB's Y2K website is at www.y2kmfg. gov.tw

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